Author : Dr. Gary S. Goodman
You've heard the saying: "The early bird gets the worm," haven't you?It means, awaken early, toil long, and success will be yours.I believe this is absolutely ironclad advice for many people, a tremendous success formula, but it's not pertinent to everybody.For some, and I'm not at all sure what the percentage would be, maybe ten to twenty percent, it's the worst advice, imaginable.The reason is simple: They simply don't have the ENERGY to wake up early, labor long and hard, and not end up being chronically fatigued or sick, much of the time. If anything, they need more sleep!Research at Stanford University and elsewhere says the sleeping needs of people vary quite a bit. Some can get along perfectly on 6 hours per night while others require 9.That's 50% more sleep!Where is it going to come from?Some people, and indeed entire cultures that embrace the siesta, or afternoon work break, find it in napping.A nap can last from a few minutes to a few hours, and still be refreshing.I recall falling into a gentle nap before receiving a call to negotiate a major contract. Just before it came in, I awakened, refreshed, and I cut a tremendous, six-figure deal that I probably would have been too edgy to do nearly as well, with less sleep.If you feel listless, especially in the middle of the day, why fight it?Every now and then, take a little nap, and then see how much more successful you'll become!Dr. Gary S. Goodman, President of www.Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service, and the audio program, "The Law of Large Numbers: How To Make Success Inevitable," published by Nightingale-Conant. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, a Loyola lawyer, and an MBA from the Peter F. Drucker School at Claremont Graduate University, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He holds the rank of Shodan, 1st Degree Black Belt in Kenpo Karate. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com
Keyword : customer service training,sales training,bus coaching,telemarketing training,customersatisfaction.co
วันเสาร์ที่ 16 กุมภาพันธ์ พ.ศ. 2551
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